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Customer Experience Solutions Primer

Customer Experience Solutions Primer


You will be awarded a Course Compeltion Certificate at the end of the Course


Description: In this course, we will use a framework - adapted from Customer Journey Mapping - for focusing and organizing students' thinking about the operational implications of their branding projects. Through the framework, we will derive an operational language for aligning activities and measuring impacts across multiple departments and the customer touch points they manage.


What you will Learn? 

You will learn Employment,Leadership Management , and Customer Experience.


Intended Audience: Students, Digital Marketing & Sales Career Aspirants, sales executives, client success professionals, entrepreneurs, and anyone else who truly cares for clients and want to build outstanding client experiences


Prerequisites: Not Required

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